Courier and logistics SMEs still reconcile COD in notebooks while customers demand live tracking. Quezent builds courier and dispatch software that covers booking, status updates, and franchise billing.
You get operational clarity without buying an enterprise suite designed for a different scale.
No trustworthy tracking page
Customers call support for every shipment.
COD leakage
Cash collections lack clean settlement reports.
Franchise billing disputes
Network partners contest weights and rates.
Misrouted parcels
Without scan events, exceptions are found late.
Booking, labels, status events, and customer tracking.
Clear settlement views for finance.
Rate cards and billing for network partners.
Reduce inbound “where is my order?” calls.